Please allow 2-3 business days for our team to process your order once credit card authorization and verification have been obtained. Once your order has been given to our carrier it will take an additional 8-12 business days for your order to be delivered to you. We promise you our jewelry is worth the wait!  

Orders placed on Saturdays and Sundays will begin processing the following business day (excluding public holidays).

PLEASE NOTE: Shipping and processing for any personalized, engraved, or pre-order items will take an additional 15-20 days. 

Free ground shipping is offered within the contiguous United States only. 

Ground: Will arrive in 10 to 14 business days

FINE JEWELRY AND ORDERS OVER $800

All Fine Jewelry orders or orders valued at over $800 are shipped via FedEx and require a signature upon delivery.

APO/FPO/DPO MILITARY ADDRESSES

All shipments to APO, FPO, and DPO addresses are sent via USPS Parcel Select. Due to military handling time, delivery to some destinations may take up to 45 days.

MULTIPLE SHIPPING ADDRESSES

At this time, we can only ship to one address per order.

INTERNATIONAL

We do not offer international shipping. 

What do I do if my tracking update says “delivered” but I did not receive my package?

Ridano shipments require a signature upon delivery, except those sent via FedEx with fine jewelry. While all shipping carriers are experiencing an unusually high volume of orders, we will do everything we can to make sure you get your product. If you receive a “delivered” message from our carrier but do not receive your package, please contact the carrier after you’ve checked the entire premise of your home. If you are not able to track down your package through the carrier, please contact info@ridano.com

Please allow 2-3 business days for our team to process your order once credit card authorization and verification have been obtained. Once your order has been given to our carrier it will take an additional 8-12 business days for your order to be delivered to you. We promise you our jewelry is worth the wait! 

Orders placed on Saturdays and Sundays will begin processing the following business day (excluding public holidays).

PLEASE NOTE: Shipping and processing for any personalized, engraved, or pre-order items will take an additional 15-20 days. 

Free ground shipping is offered within the contiguous United States only. This offer excludes shipments to Alaska, Hawaii, Puerto Rico, and other U.S. territories

•   Ground: Will arrive in 10 to 14 business days

FINE JEWELRY AND ORDERS OVER $800

All Fine Jewelry orders or orders valued at over $800 are shipped via FedEx and require a signature upon delivery.

APO/FPO/DPO MILITARY ADDRESSES

All shipments to APO, FPO, and DPO addresses are sent via USPS Parcel Select. Due to military handling time, delivery to some destinations may take up to 45 days.

MULTIPLE SHIPPING ADDRESSES

At this time, we can only ship to one address per order.

All shipments require a signature upon delivery.

While all shipping carriers are experiencing an unusually high volume of orders, we will do everything we can to make sure you get your product. If you receive a “delivered” message from our carrier but do not receive your package, please contact the carrier after you’ve checked the entire premise of your home. If you are not able to track down your package through the carrier, please contact info@ridano.com